Questions people ask
How the reading, approval and publishing steps fit together.
Do I have to write my brand strategy and answers myself?
Start with what you know. Legible uses your saved business details to help draft and simplify your category truth, buyer truth, brand truth and buyer answers. You correct the facts and approve the wording. Drafting costs are shown before you start.
What happens after I confirm my brand idea?
Review your search description and buyer answers, then prepare your record on the Publish page. Connect services, people and official profiles to the right business or person. Review the installation package and choose a supported website connection or developer download. Your Results page brings the findings and next actions together.
Does publishing guarantee a mention in ChatGPT or Perplexity?
No. A live check can confirm what changed on your website. Search visibility and AI mentions need separate, dated observations. A completed record, structured-data score or successful installation is not evidence that an assistant recommends your business.
Will this change my website without asking?
No. You review the proposed changes before installation. Connect your website to see which changes it supports, or download the prepared code and instructions for your developer. Framer and Webflow support selected changes; a connection does not give every paragraph an automatic rewrite.
Do I need to install anything or add a script?
You do not need to install anything for the initial reading. Legible reads your public pages. Later, installing approved structured data adds code to your website; connection and installation are separate steps.
How is this different from an SEO audit tool?
Legible connects the diagnosis to your business record, brand idea and buyer answers. You review a proposed change, install it through a supported connection or a developer handoff, then check the live page. Saving a draft and verifying a published change are separate states.
Will it invent facts about my company?
It is built not to. Every value in your knowledge model is marked stated, inferred or unknown, and anything it cannot establish — competitors, for instance — stays unknown until you say otherwise.
Do I pay per website, or per seat?
Neither. You pay for the plan and it covers audits, not properties or people. Pro includes 30 audits a month across as many sites as you like, and Agency includes 600 a month across unlimited client sites under one account. Nobody on your team needs their own licence to look at a report.
I look after 100 websites. What does that cost?
One Agency plan. Unlimited client sites under a single account, with 600 audits a month to spend across them — scheduled re-crawls draw from that same allowance, so a hundred sites watched weekly fits comfortably, and about twenty can be watched daily. Not a hosting seat per property.
What counts as an audit?
One crawl of one site. Re-running the same site after you fix something is another audit, which is how you prove the fix landed — so the allowance is sized for that: Pro crawls up to 120 pages per run, Agency up to 1,000.
What happens when the free runs are used up?
Nothing is deleted and nothing auto-charges. Your reports stay available; you simply cannot start a new audit until more runs are available on your plan or you upgrade.
Can I cancel, and do I get a refund?
Cancel any time — email hello@sensate.design and we action it the same working day. The plan runs to the end of the period you paid for. The free plan is the way to try Legible before you pay.